Help article
Contacting support
How to reach a person at AMOS, what support each plan includes, and what to include in your message.
Updated support
Ask a question
Send a note from the contact form at amoslabs.com/contact and a person will reply by email. Questions about pricing, security, whether AMOS works with the tools you use, or anything else are all welcome.
Support by plan
| Plan | Support |
|---|---|
| Free | Self-service support |
| Starter | Email support |
| Pro | Priority email support |
| Compliance | Priority support and onboarding |
| Enterprise | Personal support |
Ask AMOS first
Your AMOS assistant can search this help center for you. If it finds nothing solid on your question, it will say so rather than guess, and you can contact us directly.
Helpful details to include
- What you were trying to do, and what happened instead
- Whether you were using AMOS Desktop, the web app, or another AI client such as Claude or Codex
- The time it happened, and any error message you saw