Trust & Transparency

Privacy Policy & Terms of Service

How we handle your data, your rights, and the responsibilities that come with using AMOS and the AMOS platform.

Updated on: November 11, 2025

This combined Privacy Policy & Terms of Service ("Policy") applies to your use of our website https://www.amoslabs.com ("Platform") and the AI-powered product offered through the Platform that automates company operations (collectively, the "Offerings"). The Offerings are owned, controlled, and operated by AMOS Labs LLC, a company incorporated under the laws of the United States, with its registered office at Austin, Texas 78701 ("Company", "we", "us", or "AMOS Labs").

"You" and "your" refer to any user of the Offerings, whether registered or not ("User").

By accessing or using the Offerings, you agree to be bound by this Policy. We reserve the right to update it at any time without prior notice; changes are effective immediately upon posting. Review this Policy each time you use the Offerings.

BY USING THE OFFERINGS, YOU EXPRESSLY CONSENT TO OUR COLLECTION, RETENTION, ANALYSIS, USE, AND DISCLOSURE OF YOUR PERSONAL DATA AS DESCRIBED HEREIN.

1. PRIVACY POLICY

1.1 Objective & Scope

AMOS Labs is committed to protecting Users' privacy and appropriately and responsibly using collected data. This Privacy Policy outlines our practices regarding personal data collected via the Offerings, including categories, usage, recipients, and your rights under applicable laws.

1.2 Data Collected

We collect the following types of data:

CategoryExamples
Account & IdentityName, email, Google profile picture (only if login with Google)
Contact & LocationLocation (if enabled), email, phone, postal code, workplace address
Product UsageInputs (e.g., AI prompts, process descriptions), file uploads (e.g., documents, datasets), AI-generated outputs (e.g., workflows, reports), interaction logs
Technical & AnonymousIP address, browser type, device model, usage logs, traffic data

Mandatory data is required for core functionality; optional data enhances experience.

We do not collect device contacts or sell your data to third parties.

1.3 Method and Manner of Use of Data

We process data to:

  • Deliver and improve the Offerings (including AI model training for automation)
  • Troubleshoot, maintain security, and ensure usability
  • Communicate with you (support, updates, marketing if opted-in)
  • Personalize content and AI recommendations
  • Comply with legal obligations and protect rights/safety
  • Aggregate anonymized data for analytics and product development

You license us to use, modify, and derive new material from uploaded data under this Policy.

1.4 Data Retention

Data is retained only as long as necessary for the purposes above or as required by law. De-identified data may be used indefinitely for analytics and improvement.

1.5 Data Security

  • Stored in access-controlled, encrypted facilities (SSL/TLS in transit)
  • Protected using industry-standard measures
  • No 100% security guarantee — use at your own risk
  • We notify you of known breaches and take remedial action

1.6 Your Rights & Preferences

You may:

  • Access, rectify, or delete your data
  • Restrict or object to processing
  • Withdraw consent (may limit functionality)
  • Request data portability
  • Opt out of marketing
  • Contact our Data Protection Officer at legal@amoslabs.com

1.7 Children

Offerings are not intended for children under 13. Users under 18 require parental supervision.

1.8 GDPR Compliance (EEA & UK Users)

If you are in the EEA or UK, we comply with GDPR:

GDPR RequirementOur Compliance
Lawful BasisConsent, contract performance, legitimate interests
Data MinimizationCollect only what is necessary
TransparencyThis Policy serves as notice
RightsAccess, rectification, erasure, restriction, portability, objection
Data TransfersStandard Contractual Clauses (SCCs)
DPOlegal@amoslabs.com
Supervisory AuthorityLodge complaint with local authority

Lawful Basis for Processing

We process personal data only where we have a lawful basis:

BasisApplication
ConsentYou explicitly agree (e.g., marketing opt-in)
ContractNecessary to provide the Offerings or fulfill pre-contractual steps
Legal ObligationRequired by applicable law
Vital InterestsTo protect your or another's life
Public TaskRarely applicable; only if exercising official authority
Legitimate InterestsSecurity, analytics, service improvement (balanced against your rights)

We will clarify the specific basis upon request and whether data provision is statutory, contractual, or required to enter a contract.

Your GDPR Rights

You have the right to:

  • Access your personal data (including a copy)
  • Rectify inaccurate or incomplete data
  • Erase data where no longer needed or unlawfully processed
  • Restrict processing in certain cases
  • Data Portability (receive data in structured, machine-readable format)
  • Object to processing based on legitimate interests or direct marketing
  • Withdraw Consent at any time (without affecting prior lawful processing)

Exercising Your Rights

  • Submit requests to legal@amoslabs.com
  • We verify identity before responding
  • Response within one month (extendable in complex cases)
  • No fee unless manifestly unfounded or excessive

Data Transfers Outside EEA/UK

We use Standard Contractual Clauses (SCCs) approved by the European Commission.

Complaints

You may lodge a complaint with your local Data Protection Authority (e.g., ICO in the UK).

Data Protection Officer (DPO)

legal@amoslabs.com

1.9 CCPA Compliance (California Residents)

If you are a California resident, you have rights under the CCPA/CPRA:

RightDetails
KnowRequest categories and specific pieces of personal information collected/disclosed (past 12 months)
DeleteRequest deletion (subject to exceptions)
Opt-Out of SaleWe do not sell personal information
Non-DiscriminationNo denial of service or price changes for exercising rights

Submit requests: legal@amoslabs.com

Verification: Via account or email. Authorized agents require notarized power of attorney.

2. TERMS OF SERVICE

2.1 Acceptance

By using the Offerings, you agree to these Terms.

2.2 Eligibility

Must be 18+ or have parental consent. All information provided must be accurate.

2.3 License

Limited, non-exclusive, non-transferable license for internal business use.

2.4 User Obligations

Do not:

  • Upload illegal/infringing content
  • Reverse engineer or disrupt systems
  • Scrape or overload infrastructure
  • Misrepresent identity

2.5 Intellectual Property

  • You own your inputs
  • We own AI outputs and platform
  • You grant perpetual, royalty-free license to use inputs/outputs for service improvement

2.6 Payment

Billed monthly in advance. Non-refundable except as required by law.

2.7 Termination

We may suspend/terminate for violations. You may stop using it at any time.

2.8 Disclaimer

"AS IS". No warranties of any kind.

2.9 Limitation of Liability

No liability for indirect or consequential damages.

2.10 Governing Law

Laws of the United States.

3. CONTACT & GRIEVANCE REDRESSAL

Email: legal@amoslabs.com

Address: AMOS Labs, Austin, Texas 78701